The Alerts Dashboard allows you to keep track of critical events related to your products. It gathers alerts triggered by custom alerts created in Alerts Settings, giving you one place to monitor, filter, and resolve issues across your catalog.
Alerts Settings provide options to create and manage custom alerts based on your needs.
Filters
Use the filters at the top of the dashboard to narrow down the alerts shown.
Marketplace: Select an appropriate marketplace to see the custom alerts associated with that marketplace.
Marketplace: Select an appropriate marketplace to see the custom alerts associated with that marketplace.
Service: Any, System Maintenance, MWS, Account, Order, Feedback, Product Monitoring, Profits.
Condition: Any
Rating: Any
Progress: Any, New, Open, In Progress, Resolved
Notes: Any, With Notes, Without Notes, Today's Notes, Yesterday's Notes
Search by Product information (Names, ASIN(s), SKU(s)).
Search by Labels that were created in the Product Manager.
Filter by date range using the date picker widget.
Sort by: Date, Product Review Ratings, Feedback Ratings, Progress Status. Sort by Descending and Ascending.
Stat Cards
Stat cards provide quick stats on rating-specific alerts, progress status, and notes.
Resolved Alerts
Product Reviews
Feedbacks
Notes
Alerts Dashboard Table
The Alerts Dashboard table displays alerts with additional information related to the individual alert properties, such as ratings associated with the service.
Pagination: Navigate to additional pages and select the number of alerts shown per page.
Bulk options: Select all, none, and change status in bulk.
Notes: Add notes to remind or communicate with other users.
Labels: Labels from other subscribed services are displayed here. Each label is identified by the service color assigned:
Order Manager: yellow tag
Feedback Manager: teal tag
Profits: purple tag
Product Monitoring: blue tag
Product Review: green tag
Progress: Change the Progress status of each alert to note the advancement of resolution of any related issues. Options: New, Open, In Progress, Resolved.