Custom Alerts allow you to set up notifications for specific events across your FeedbackWhiz services. Each service has its own set of conditions, subconditions, and frequencies so you can tailor the alert to exactly what you need to monitor.
How to Create a Custom Alert
1. Navigate to the Alert Settings page.
2. Click + Create Alert. A pop-up window will appear.
3. Select the Service: Email Summary, Feedback Manager, Order Manager, Product Monitoring, or Profits.
Each Service will have its own condition, subcondition, and frequency to select.
Email Summary: Daily, Weekly, Monthly
Feedback Manager
Condition: Feedback Rating and Feedback Removal
Subcondition: Any Rating, Rating, Positive Feedbacks, Neutral Feedbacks, Negative Feedbacks
Frequency: Immediately
Order Manager
Condition: Order Refund, Units Per Order, Units Sold (Aggregate), Order Volume (Aggregate)
Frequency: Immediate
Product Monitoring
Condition: Product Review, Product Title, Main Image, Hijacker, Listing Variation, BSR, Buybox, Product Description, Listing Bullet Points, Brand, Manufacturer, Dimensions, Listing Price, Main Category, Subcategories, Adult Flag, FBA Estimated Fees, ASIN Merge, Out of Stock, Listing Suppression, FBA Blocked Listing, Product Type, Dimensions, Listing Price, Category, Adult Flag
Subcondition: Any Rating, Rating, Positive Reviews, Neutral Reviews, Negative Reviews
Profits
Condition: Revenue, Cost, Net Profit, Margins (%)
Subcondition: Summary, Amount, Amount Change, Percent Change
Frequency: Daily, Weekly, Monthly
Marketplace Account
4. Select the appropriate Marketplace.
5. Select the Frequency.
6. Click Save to apply the alert.