Fee

Fee Name

Fee Type

Fee Description

Amazon Fees

OrderCancellationCharge

Order Cancellation Charge

A FBM Seller is charged an Order Cancellation Charge when the order is cancelled.

FBA Inventory Reimbursement

COMPENSATED_CLAWBACK

Reverse Reimbursement

Reverse Reimbursement or Compensated Clawback charges are noted when an Inventory Reimbursement item is reversed and taken back by Amazon. This scenario can happen if a lost inventory within Amazon warehouse is found or reported inventory missing from the inbound process is found. Clawback is when Amazon takes back ("claws back") the money that they paid you as a reimbursement before.

FBA Inventory Reimbursement

CRETURN_WRONG_ITEM

Customer Return - Wrong Item

If the customer returns a wrong item after requesting refund, then the refund amount is reimbursed to the FBA Seller. For FBM Sellers, they would need to report the issue through SAFE-T claim to get a reimbursement.
CRETURN_WRONG_ITEM is a reimbursement, issued to you by Amazon on FBA orders, when a customer returns a wrong item to the Amazon warehouse after a refund. When a customer returns the item back to Amazon, but it's not the item he purchased, Amazon assumes that he did not return the item and charges the customer for it, reimbursing you at the same time.

FBA Inventory Reimbursement

CS_ERROR_ITEMS

Customer Service - Itemized

When Customer Service makes an error and charges wrongful fee, when adjustments are made the error is correct through Customer Service - Itemized reimbursement.
This is an error adjustment, related to or performed by customer service department. Most often it's a positive deposit to your account, made after Amazon overcharges you on something. To correct previous charges, they issue a deposit to you which shows up in Other transactions

FBA Inventory Reimbursement

CS_ERROR_NON_ITEMIZED

Customer Service - Non-Itemized

Similar to Customer Service - Itemized reimbursements, this reimbursement is an adjustment for an error made by Customer Service. Only difference is that the adjustment is not associated with a particular item or order.

FBA Inventory Reimbursement

Customer Return

Customer Return

Customer Return reimbursement can be due to various reasons. Most likely the returned inventory received from the customer after a refund request was not in an acceptable condition or the customer failed to return the item.

FBA Inventory Reimbursement

Damaged:Warehouse

Inventory Reimbursement - Warehouse Damaged

When an inventory is damaged at an Amazon warehouse, an Inventory Reimbursement is made to the Seller.

FBA Inventory Reimbursement

FREE_REPLACEMENT_REFUND_ITEMS

Refund Customer Return - Not Received

When a buyer requests for a replacement instead of a refund, Amazon requires the buyer to return the item being replaced. When the buyer fails to return this replaced item, then Amazon charges the buyer for the unreturned item and reimburses the Seller.

FBA Inventory Reimbursement

INBOUND_CARRIER_DAMAGE

Inventory Reimbursement - Carrier Damaged

When a Seller sends inventory into an Amazon warehouse using the partnered carrier option, any damages found during the inbound transportation is reimbursed as an Inventory Reimbursement.

FBA Inventory Reimbursement

INCORRECT_FEES_ITEMS

Incorrect Fees - Itemized

Incorrect Fees - Itemized reimbursement is made when an error is detected on an item or an order.
Amazon adjustments for incorrect fees. When the adjustment is non-itemized, no SKU is associated with that transaction. This means that incorrect charges were for a service that does not specify one SKU or had more than one SKU affected.

FBA Inventory Reimbursement

INCORRECT_FEES_NON_ITEMIZED

Incorrect Fees - Non-Itemized

Similar to Incorrect Fees - Itemized, this reimbursement is a correction to a charge or a fee. Only difference is that it is not associated with an item or an order.

FBA Inventory Reimbursement

Lost:Warehouse

Inventory Reimbursement - Warehouse Lost

When an inventory is lost within an Amazon warehouse, an inventory reimbursement is made to the Seller. The difference between Inventory - Warehouse Lost and Warehouse - Lost Auto / Manual are not clear. However, these reimbursements are noted separately. For more information, please contact Amazon Seller Support.

FBA Inventory Reimbursement

MISSING_FROM_INBOUND

Inventory Reimbursement - Inbound Lost

When an inventory is lost during an inbound transportation, an inventory reimbursement is made to the Seller. There are other reimbursements with similar names such as Inventory Reimbursement - Carrier Damaged. The difference between these two reimbursements are not clear. Only information known is that an inbound transportation can be by Seller’s choice of carrier or an Amazon partnered carrier. The latter, Inventory Reimbursement - Carrier Damaged, specifically directs to the Amazon partnered carrier related inbound transportation losses.

FBA Inventory Reimbursement

MISSING_FROM_INBOUND_CLAWBACK

Reversal Inventory Reimbursement - Inbound Lost

When a lost inventory from an inbound transportation is found, the reimbursement made to the Seller is taken back by Amazon or clawback is charged. This is a reversal of an inventory reimbursement made previously.

FBA Inventory Reimbursement

MULTICHANNEL_ORDER_DAMAGED

Multi-Channel Fulfillment Order Damaged

Sellers can use Amazon Fulfillment service to ship their products to market platforms outside of Amazon and such fulfillment service is called Multi-Channel Fulfillment. When an order is received but damaged during fulfillment, a reimbursement is made to the Seller. Multi-Channel Fulfillment Only.

FBA Inventory Reimbursement

MULTICHANNEL_ORDER_LATE

Multi-Channel Fulfillment Order Late

When an order is delayed in fulfillment under Multi-Channel Fulfillment service, a reimbursement is made of the shipping charge for that order. The details and calculation of this reimbursement is not clear and not much information is available on what constitutes an order to be deemed ‘late’ by Amazon’s Multi-Channel Fulfillment service. Multi-Channel Fulfillment Only.

FBA Inventory Reimbursement

MULTICHANNEL_ORDER_LOST

Multi-Channel Fulfillment Order Lost

When an order is lost under Multi-Channel Fulfillment service, a reimbursement is made to the Seller. This is similar to Inventory - Warehouse Lost scenario but under the agreement details of Multi-Channel Fulfillment service. Multi-Channel Fulfillment Only.

FBA Inventory Reimbursement

PAYMENT_RETRACTION_ITEMS

Reimbursement Retraction

When a reimbursement is made in an error, the credit is retracted. This charge is shown as Reimbursement Retraction.

FBA Inventory Reimbursement

PREPFEE_REFUND

Prep Service Refund

Prep Services are sometimes required or added by Amazon Fulfillment service. When a reimbursement is made on that service, it is noted as Prep Service Refund.

FBA Inventory Reimbursement

PRIME_WARDROBE_REIMBURSEMENT

Prime Wardrobe Reimbursement

If the Seller participates in Prime Wardrobe, a reimbursement made to an order related to Prime Wardrobe will be noted as Prime Wardrobe Reimbursement. The details of the reimbursement is unclear, but reimbursements are made when there has been a charge previously. Based on that logic, we can speculate this credit could be made when a buyer returns a wrong item or badly damaged item back. Prime Wardrobe Only.

FBA Inventory Reimbursement

REMOVAL_ORDER_DAMAGED

Removal Order - Damaged

When the Seller requests the inventory to be removed from Amazon Warehouse, a removal order is placed. When the inventory is damaged during processing of the removal order, then an inventory reimbursement is made to the Seller.

FBA Inventory Reimbursement

REMOVAL_ORDER_LOST

Removal Order - Lost

If any inventory is lost during the processing of Removal Order, an inventory reimbursement is made to the Seller.

FBA Inventory Reimbursement

REVERSAL_REIMBURSEMENT

Revesal Reimbrusement

Reversal Reimbursement is a generic charge or credit within the inventory reimbursement group of the settlement report items. There is some conflicting information about this fee. While the name suggests similarity to Reverse Reimbursement, some of the Sellers have seen credit made with the same name. Best way to learn more about the charge is to contact Seller Support for more details.

FBA Inventory Reimbursement

RE_EVALUATION

Reimbursement Re-Evaluation

When a processed reimbursement is adjusted after a re-evaluation, a Reimbursement Re-Evaluation is made. There is not much information about this fee. Best way to learn more about the item is to contact Seller Support for more details.

FBA Inventory Reimbursement

WAREHOUSE_DAMAGE

Warehouse - Damaged Auto

When an inventory is damaged while in an Amazon warehouse, then an inventory reimbursement is made to the Seller.

FBA Inventory Reimbursement

WAREHOUSE_DAMAGE_EXCEPTION

Warehouse - Damaged Manual

Warehouse - Damaged Manual is a credit given after an investigation initiated by the Seller’s request. Because the damage was not automatically reported by the Amazon warehouse processing, the credit is noted as being ‘Manual’.

FBA Inventory Reimbursement

WAREHOUSE_LOST

Warehouse - Lost Auto

When an inventory is lost while in an Amazon warehouse, then an inventory reimbursement is made to the Seller.

FBA Inventory Reimbursement

WAREHOUSE_LOST_MANUAL